General Order FAQ's

Answers to our most frequently asked general questions pertaining to customer orders.

Government and Public Institution Purchases

If you need tax exemption, this is a simple process that you can easily complete during checkout. Just click on the Upload Tax Exemption link in your shopping cart and follow the prompts. See the scr…

Stephanie Sousa
Updated 2 months ago by Stephanie Sousa

I'm tax exempt, how do I remove tax from my order?

Great question! This is a simple process that you can easily complete during checkout. Just click on the Upload Tax Exemption link in your shopping cart and follow the prompts. See the screenshot bel…

Stephanie Sousa
Updated 2 months ago by Stephanie Sousa

Do you offer promotional discounts?

We do! We offer various promotional discounts via email, our chatbot, etc. Sign up below!. Promotional Discounts: Cannot be combined. Cannot be applied to phone orders, previous or pending purchases,…

Stephanie Sousa
Updated 1 year ago by Stephanie Sousa

Where's my order confirmation?

Your order confirmation is sent via email as soon as your order is completed. Be sure you check your spam folder if you didn't receive it. You can also give us a call at 800-829-9580.

Stephanie Sousa
Updated 2 years ago by Stephanie Sousa

Where's my invoice?

Invoices are not generated until your order ships. If you still need your invoice after the order has shipped please give us a call at 800.829.9580 and we're happy to help.

Stephanie Sousa
Updated 2 years ago by Stephanie Sousa

I need a quote.

We are happy to help! Please email us at sales@pksafety.com about the specific products you are looking for and you will be contacted by the next available sales rep.

Stephanie Sousa
Updated 2 years ago by Stephanie Sousa

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