General Order FAQ's

Answers to our most frequently asked general questions pertaining to customer orders.

Do you offer promotional discounts?

We do! We offer various promotional discounts via email, our chatbot, etc. Sign up below!. Promotional Discounts: Cannot be combined. Cannot be applied to phone orders, previous or pending purchases,…

Stephanie Sousa
Updated 1 month ago by Stephanie Sousa

Government and Public Institution Purchases

If you need tax exemption, please email your tax exempt certificate along with your order number to pks-store@pksafety.com. A PK Safety expert will be in touch as soon as possible to process your req…

Stephanie Sousa
Updated 5 months ago by Stephanie Sousa

Where's my order confirmation?

Your order confirmation is sent via email as soon as your order is completed. Be sure you check your spam folder if you didn't receive it. You can also give us a call at 800-829-9580.

Stephanie Sousa
Updated 5 months ago by Stephanie Sousa

Where's my invoice?

Invoices are not generated until your order ships. If you still need your invoice after the order has shipped please give us a call at 800.829.9580 and we're happy to help.

Stephanie Sousa
Updated 5 months ago by Stephanie Sousa

I'm tax exempt, how do I remove tax from my order?

Great! Just email a copy of your tax exempt or resale certificate to pks-store@pksafety.com along with your order number and we'll take care of it for you.

Stephanie Sousa
Updated 5 months ago by Stephanie Sousa

I need a quote.

We are happy to help! Please email us at sales@pksafety.com about the specific products you are looking for and you will be contacted by the next available sales rep.

Stephanie Sousa
Updated 5 months ago by Stephanie Sousa

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